Incidents reported on status page for TrustFlight https://status.trustflight.io/ https://d1lppblt9t2x15.cloudfront.net/logos/f7716e370db0f0db6646b460532c5e98.png https://status.trustflight.io/ en https://status.trustflight.io/ Sat, 11 Oct 2025 20:57:00 +0000 https://status.trustflight.io/#841830bd54d4c27b54015e174c76231b4a09375d96410d2f35e6d2db97b74176 Americas recovered https://status.trustflight.io/ Sat, 11 Oct 2025 20:27:56 +0000 https://status.trustflight.io/#841830bd54d4c27b54015e174c76231b4a09375d96410d2f35e6d2db97b74176 Americas went down https://status.trustflight.io/incident/461348 Thu, 14 Nov 2024 10:06:00 -0000 https://status.trustflight.io/incident/461348#0598265bfe850a079bcc87bcbcc422a56b2b3cca76b5cbd033e4c01e02d43c17 We identified an issue with a third party provider which has now been resolved. PDFs are generating correctly once again. https://status.trustflight.io/incident/461348 Thu, 14 Nov 2024 09:25:00 -0000 https://status.trustflight.io/incident/461348#46aab27d70b0e0b78c09b9a57fb28b5dca55cc8259902c77c9918d82b59c9f2a We are currently experiencing issues generating PDFs, such as SRPs and Journey Logs, within both the Web Dashboard and the iPad application. We apologise for the inconvenience and are working hard on a resolution. We will provide an update within the next 30 minutes. https://status.trustflight.io/incident/238673 Sun, 30 Jul 2023 21:00:00 -0000 https://status.trustflight.io/incident/238673#2c0dd5a86610dbba904a187fcdad6270e2585a1a92bd3b15224e96612526bf69 Maintenance completed https://status.trustflight.io/incident/238673 Sun, 30 Jul 2023 21:00:00 -0000 https://status.trustflight.io/incident/238673#2c0dd5a86610dbba904a187fcdad6270e2585a1a92bd3b15224e96612526bf69 Maintenance completed https://status.trustflight.io/incident/238673 Sun, 30 Jul 2023 19:00:00 -0000 https://status.trustflight.io/incident/238673#4d84ebc0497b630029f10a30d157f52d47f1a161ede04a1f5fca63de6b8f1411 In order to maintain service levels, we need to undertake a routine software update on our platform to ensure it remains up to date and secure. No service interruption is anticipated and no customer action is required, however if you do experience any issues then please don't hesitate to contact our support team. https://status.trustflight.io/incident/238673 Sun, 30 Jul 2023 19:00:00 -0000 https://status.trustflight.io/incident/238673#4d84ebc0497b630029f10a30d157f52d47f1a161ede04a1f5fca63de6b8f1411 In order to maintain service levels, we need to undertake a routine software update on our platform to ensure it remains up to date and secure. No service interruption is anticipated and no customer action is required, however if you do experience any issues then please don't hesitate to contact our support team. https://status.trustflight.io/incident/213619 Tue, 30 May 2023 05:46:00 -0000 https://status.trustflight.io/incident/213619#28b005101efc7ad91ff3a55f089cfd5bc38dbd7beb7132e8d3b4532608432e70 We are confident services are all running correctly and now consider the incident closed. We apologise again for any disruption caused. https://status.trustflight.io/incident/213619 Tue, 30 May 2023 05:46:00 -0000 https://status.trustflight.io/incident/213619#28b005101efc7ad91ff3a55f089cfd5bc38dbd7beb7132e8d3b4532608432e70 We are confident services are all running correctly and now consider the incident closed. We apologise again for any disruption caused. https://status.trustflight.io/incident/213619 Tue, 30 May 2023 05:25:00 -0000 https://status.trustflight.io/incident/213619#5bf4812bd9eb3ffd37daf44705439aae7644b7a1c93da051fa6fb9df27df1014 Services are back online. We are monitoring to ensure they remain stable. https://status.trustflight.io/incident/213619 Tue, 30 May 2023 05:25:00 -0000 https://status.trustflight.io/incident/213619#5bf4812bd9eb3ffd37daf44705439aae7644b7a1c93da051fa6fb9df27df1014 Services are back online. We are monitoring to ensure they remain stable. https://status.trustflight.io/incident/213619 Tue, 30 May 2023 05:20:00 -0000 https://status.trustflight.io/incident/213619#6aeef327877e0c2e3350f9d6a9ff7bb61725a5504ad51b2651038dcdb24f016d We have identified the root cause of the issue and we are working on a resolution. A further update will be provided within the next 10-15 minutes. https://status.trustflight.io/incident/213619 Tue, 30 May 2023 05:20:00 -0000 https://status.trustflight.io/incident/213619#6aeef327877e0c2e3350f9d6a9ff7bb61725a5504ad51b2651038dcdb24f016d We have identified the root cause of the issue and we are working on a resolution. A further update will be provided within the next 10-15 minutes. https://status.trustflight.io/incident/213619 Tue, 30 May 2023 05:08:00 -0000 https://status.trustflight.io/incident/213619#1e9d710e89a684689ac9cf831a0cec2c2cdef22362bd55dd3c0f81e5adfffe7d The Tech Log Dashboard is currently experiencing issues. The iPad app is functioning correctly although is unable to sync. We are investigating and apologise for any inconvenience. A further update will be provided shortly. https://status.trustflight.io/incident/213619 Tue, 30 May 2023 05:08:00 -0000 https://status.trustflight.io/incident/213619#1e9d710e89a684689ac9cf831a0cec2c2cdef22362bd55dd3c0f81e5adfffe7d The Tech Log Dashboard is currently experiencing issues. The iPad app is functioning correctly although is unable to sync. We are investigating and apologise for any inconvenience. A further update will be provided shortly. https://status.trustflight.io/incident/153730 Thu, 12 Jan 2023 13:15:00 -0000 https://status.trustflight.io/incident/153730#59ac3425fd4e6e4fca961de7719592452982024c70fb6211e16c7252a09d3d8a After a few minutes of limited access to the Web Dashboard and syncing issues with the Tech Log app, all services are running normally. https://status.trustflight.io/incident/153730 Thu, 12 Jan 2023 13:15:00 -0000 https://status.trustflight.io/incident/153730#59ac3425fd4e6e4fca961de7719592452982024c70fb6211e16c7252a09d3d8a After a few minutes of limited access to the Web Dashboard and syncing issues with the Tech Log app, all services are running normally. https://status.trustflight.io/incident/117039 Sun, 11 Sep 2022 06:51:00 -0000 https://status.trustflight.io/incident/117039#828e7aa8176fe9d4434f54d5f2e703bcaa528068c8c843331d4daedecdba4354 After a very brief period of limited access to the Web Dashboard, all services are running normally. https://status.trustflight.io/incident/113946 Fri, 26 Aug 2022 15:23:00 -0000 https://status.trustflight.io/incident/113946#f9e727142de9ad1159562ff7584c738387862618db37e9df48da392ba2decc7e Due to the issue experienced on the Web Dashboard earlier in the day, a short-notice configuration change has been applied to both the server and dashboard in order to prevent further issues. Most customers would have experienced no degradation during the 120 second roll-out window. https://status.trustflight.io/incident/113946 Fri, 26 Aug 2022 15:23:00 -0000 https://status.trustflight.io/incident/113946#f9e727142de9ad1159562ff7584c738387862618db37e9df48da392ba2decc7e Due to the issue experienced on the Web Dashboard earlier in the day, a short-notice configuration change has been applied to both the server and dashboard in order to prevent further issues. Most customers would have experienced no degradation during the 120 second roll-out window. https://status.trustflight.io/incident/113948 Fri, 26 Aug 2022 10:04:00 -0000 https://status.trustflight.io/incident/113948#1d99acdffc4c205f030aecaf6bbfd9bc7f4068e4cf144bc1ce09239fe6cb9923 We have resolved the issue that caused Dashboard to be unavailable for some customers, and will put measures in place to prevent it from occurring again. Thank you for your patience. https://status.trustflight.io/incident/112855 Fri, 26 Aug 2022 09:19:00 -0000 https://status.trustflight.io/incident/112855#fa7b979c32c28e06ffec5b40c830d16c9b61beed53db7f5b63bf022e44182001 We have resolved the issue that caused Dashboard to be unavailable for some customers, and will put measures in place to prevent it from occurring again. Thank you for your patience. https://status.trustflight.io/incident/112855 Fri, 26 Aug 2022 07:02:00 -0000 https://status.trustflight.io/incident/112855#1ea24a0f9a600a0b7ba1e3d6e22aa7c3dc996afa1b6d11ff03ce23a912226809 The TechLog Dashboard is experiencing issues, but this does not impact the iPad application, and so dispatching aircraft is unaffected. We are investigating and will provide an update as soon as possible. https://status.trustflight.io/incident/113953 Fri, 17 Jun 2022 11:20:00 -0000 https://status.trustflight.io/incident/113953#ac45fd19213f3e84af6dfb0228c6eee0347105a1e57e44dd3a26cf0cf0219aa8 Load times have remained stable so whilst we will continue to monitor, we now consider the issue closed. We apologise for any disruption caused and will be identifying follow-up actions to prevent a repeat. https://status.trustflight.io/incident/95560 Fri, 17 Jun 2022 11:20:00 -0000 https://status.trustflight.io/incident/95560#68b0a773800dbb00b8eca5345bf9c6d0ba71dea7bb0c432897d568462cd26e2c Load times are currently stable though we are continuing to monitor before concluding that the issue is resolved. https://status.trustflight.io/incident/113953 Fri, 17 Jun 2022 11:20:00 -0000 https://status.trustflight.io/incident/113953#ac45fd19213f3e84af6dfb0228c6eee0347105a1e57e44dd3a26cf0cf0219aa8 Load times have remained stable so whilst we will continue to monitor, we now consider the issue closed. We apologise for any disruption caused and will be identifying follow-up actions to prevent a repeat. https://status.trustflight.io/incident/95560 Fri, 17 Jun 2022 11:20:00 -0000 https://status.trustflight.io/incident/95560#68b0a773800dbb00b8eca5345bf9c6d0ba71dea7bb0c432897d568462cd26e2c Load times are currently stable though we are continuing to monitor before concluding that the issue is resolved. https://status.trustflight.io/incident/95560 Fri, 17 Jun 2022 10:54:00 -0000 https://status.trustflight.io/incident/95560#5d7a3a21fcbda2c904ccfda9ebc72d1bef1e3e71a66c61b75c71b3c85a6494c9 Load times have improved a bit but are still slow. We are continuing to investigate. https://status.trustflight.io/incident/95560 Fri, 17 Jun 2022 10:54:00 -0000 https://status.trustflight.io/incident/95560#5d7a3a21fcbda2c904ccfda9ebc72d1bef1e3e71a66c61b75c71b3c85a6494c9 Load times have improved a bit but are still slow. We are continuing to investigate. https://status.trustflight.io/incident/95560 Fri, 17 Jun 2022 10:20:00 -0000 https://status.trustflight.io/incident/95560#1b21bf9c031d8391bcd87476ec5526c0acff01251b3a69b9b862d0030984d6e8 We are continuing to investigate this issue. We apologise for the disruption. https://status.trustflight.io/incident/95560 Fri, 17 Jun 2022 10:20:00 -0000 https://status.trustflight.io/incident/95560#1b21bf9c031d8391bcd87476ec5526c0acff01251b3a69b9b862d0030984d6e8 We are continuing to investigate this issue. We apologise for the disruption. https://status.trustflight.io/incident/95560 Fri, 17 Jun 2022 09:25:00 -0000 https://status.trustflight.io/incident/95560#7acbd5559d1a34f0fbebf99a5ad8d3ca7e68bc39a9267f2bdcd4601afb822b29 We are experiencing high load times leading to Dashboard pages being barely usable and difficulties logging into the Tech Log app. We are investigating and will provide further updates as soon as we know more. https://status.trustflight.io/incident/95560 Fri, 17 Jun 2022 09:25:00 -0000 https://status.trustflight.io/incident/95560#7acbd5559d1a34f0fbebf99a5ad8d3ca7e68bc39a9267f2bdcd4601afb822b29 We are experiencing high load times leading to Dashboard pages being barely usable and difficulties logging into the Tech Log app. We are investigating and will provide further updates as soon as we know more.